Kyra is the Compliance Manager and Co-Director of Swan Home Care Services, bringing over five years of experience in the disability support sector. Her passion for the industry began during a work placement, where she discovered the profound impact of building meaningful connections with participants. Since then, she has earned a Certificate III & IV in Community Services and a Double Diploma in Community Services and Counselling, gaining hands-on experience across various frontline roles. She is currently completing a Bachelor of Social Work, further expanding her knowledge and skills to better support individuals and advocate for systemic change.

Starting as a support worker in Midland, Kyra quickly developed strong relationships with participants, families, and staff. She later worked in Mosman Park, thriving in a high-demand environment where she strengthened her expertise in high-intensity supports and non-verbal communication, including Auslan and AAC devices. She became a key worker for multiple participants and frequently stepped into the lead disability support worker role, advocating for both participants and staff.

Kyra is deeply committed to ensuring participants feel heard, valued, and supported. She is especially passionate about breaking down communication barriers and creating a safe, inclusive, and person-centered environment where participants and their families feel empowered every step of the way.

Kyra moved to Perth from South Africa six years ago. She enjoys organising celebrations, spending time at the beach, and engaging in creative activities like arts and crafts with friends. She also loves camping and outdoor adventures, often accompanied by her dog.

For Kyra, disability support is more than just a career, it’s about making a lasting impact, one meaningful connection at a time.

Tshering is a warm, thoughtful, and safety-focused professional who brings both compassion and diligence to his work. With a background in aged care and disability support, Tshering has developed a deep understanding of the needs of participants and the importance of creating safe, respectful, and empowering environments for both those receiving support and the staff providing it. Having recently completed his Certificate IV in Work Health and Safety, Tshering now serves as the Work Health Safety & Compliance Officer at Swan Home Care Services. In this critical role, he works closely with the leadership team to ensure that all safety, compliance, and risk management practices are embedded into everyday operations. His focus is not just on meeting regulatory requirements, but on building a culture where safety is lived and breathed—where every worker feels supported and every participant is protected. Tshering’s hands-on experience in personal care allows him to understand the real-world challenges faced by support workers and participants alike. This insight strengthens his ability to implement practical, person-centered safety strategies that truly work. He supports the team through regular training, policy development, incident reviews, and internal audits, making sure the service remains compliant and continuously improving. Before moving into the health and aged care sector in Australia, Tshering volunteered and served on the front lines during the COVID-19 pandemic in the border areas of Bhutan. His dedication during that time reflects his strong sense of community service and commitment to helping others in times of crisis. Known for his calm presence, reliability, and strong communication skills, Tshering plays an essential role in helping Swan Home Care Services maintain the high standards of care it is known for. His contributions ensure that safety, dignity, and quality of life remain at the heart of everything the organisation does